Back in December, I wrote about how the City of Boston have deployed SAP Strategy Management and the iPad App for SAP Strategy Management, to power their Boston About Results program which makes information about the performance of city departments such as police, public works, and schools accessible through their website and on tablets. Well now you can hear CIO Bill Oates talk about how this solution is giving city officials and residents the ability to find out what city agencies are doing, how well they are doing it, and where they can improve.
Here is another short video clip that features both City of Boston, City of Edmonton and the Center for Technology in Government and shows how the public sector is using technology to innovate information management, increase good governance, and foster citizen engagement.
With austerity measures forcing the public sector to make decisions that are never popular, it’s vitally important for them to be both accountable and transparent about where taxpayers’ funds are used and what outcomes are achieved; exactly like Boston and Edmonton have done. But with all this good stuff happening, I just cannot understand why Mayor Tommy Carcetti never turned to SAP to help sort out his city’s all too obvious data governance issues!